working remotely survey questions

Consider this scenario: you had a morning stand up or a quick call with your entire team, including remote team members, earlier in the day. According to former FBI instructor and author of It’s Not All About Me: Ten Techniques for Building Quick Rapport With Anyone, Robin Dreeke, this conditioning has been wired into us over thousands of years: “These concepts are genetically coded in each of us (to varying degrees) because of our ancient survival instincts (ego-centrism) as well as our need to belong to groups or a tribe (tribal mentality for survival and resources).”. CEO Statement on the 2020 Remote Work Week Survey Results “The state of the U.S. job market shifted drastically in March 2020. Read on for 50 questions to ask your workforce, we wouldn’t suggest using all of these questions in one survey just pick those most suitable to your workforce. If you work in an office, you have a set of typical … According to a 2018 report by Global Workplace Analytics, the remote workforce “has grown by 140% since 2005” and is still growing rapidly. Managerial relationship: This question helps you understand how to work best with your employee. What this means is that flying a direct report in for in-person time is important, but having cameras on in order to see each other frequently is even more important. Meetings culture: Team meetings are often harder on folks who are dialing in, yet easy to optimize. We partnered with FYI to survey 486 tech professionals who work remotely at least part of the time, and came up with some interesting remote work statistics that reveal the attitudes, frustrations, and habits of these workers. (Only if they transitioned recently.). Our survey is designed to help individual managers understand how their teams are coping now, and in the weeks to come. The best way to overcome this unfamiliarity is by asking the right questions. Outside of the work from home experience, there are other … Only by asking can you understand each of your team members uniquely to help them be at their best. But it’s harder to get to that point when communicating with someone remotely for the reasons above. A remote working survey will allow you to: Assess how well employees are adjusting to remote work Identify the resources and tools they need to work more comfortably from home 88% of employees believe that the frequency of communication from leaders has been effective. During the pandemic, this question could be replaced by “How do you feel about the number of one-on-one and group meetings you have on a weekly basis? Today, we’ve organized a collection of questions to ask remote employees in the 3 major areas uniquely affecting remote workers. Both will help you work with them to help them have a great experience working remotely. With this, all people in the in-person room can speak to each other like normal, but the remote person can see a close-up view of each person who is speaking. What technology issues have you encountered? Information flow: When working remotely, people sometimes feel out of the loop. Are you … Salesforce surveyed over 3,500 consumers worldwide to gain a pulse check on how workers view the prospect of … When working in-person at the office it’s easier to have delineated boundaries for starting and stopping work. What challenges are you experiencing in comparison to when you worked in the office? Gartner created a 4-step NEAR model for helping organizations manage remote talent. This question will help you hear, from your remote employee’s perspective, small optimization ideas. Environment analysis: This question helps you listen for ways to optimize setup and workflow. Looking for more questions to ask remote employees during 1 on 1s? But the right questions during your 1 on 1s can go a long way to helping them thrive. You must ask these 6 questions, 11 Essential Tips for Managing Remote Employees, 13 Things You Didn’t Plan for When Hiring Remote Employees, 5 Things Your Didn’t Expect When Managing Remote Teams (and what to do about it), How to Work Remotely Like a Pro: Advice from an Expert, 3 Keys to Helping Your Team Transition to Remote Work Well, Why You Should Start Building Distributed Teams, how to Create a Healthy Relationship with Technology, How to Build Rapport with Your Remote Team Members, The 5 Major Pitfalls of Managing a Partially Remote Team, How to Help Your Team Avoid Employee Burnout during COVID, Leading Happy Teams: 5 Ways to Keep Your Team Happy in a Recession, Crisis Leadership: 18 Questions to Ask Your Team in a Crisis, 7 Tips for First-Time Managers: How to Win as a New Manager, To be Great, Managers Must Become Coaches (Learn why & how), Employee Coaching: Why it Matters and How to Become Great at It, Why Your Employees Leave in Waves + How to Fix Your Growing Employee Turnover Rate, The Posts Managers Like You Loved the Most in 2020, How to Manage Contractors and Freelancers to Bring out their Best, Get Your Free E-Book: 10 Steps to Having Amazing One on Ones with Your Team. Learn more by asking for more context on comments. Who do you go to when you need support or have process suggestions or improvement ideas? Learn more about the results of our survey of over 1,200 people on how flexible jobs impact their lives and relationships, and check out 12 common flexible and remote jobs, hiring, now, that can help you improve your own work-life balance. Your team may not volunteer information about these issues, but addressing them can improve their work life and the performance of your team as a whole. Asking the right questions can unlock insights that help you break through issues and better support your team. Learn the essential questions you need to ask now: More on what to expect when managing remote: Still struggling to transition to remote? The best way to make an assessment is to distribute a remote work survey with thoughtful questions to generate the insights your company needs. Regularly conducting Remote Employee Pulse Surveys will help managers throughout the organization to stay connected with their direct reports, regardless of location, and ensure objectives are being met. Managing remote employees has unique challenges. After that, another team member, John, comes to you and explains that he and Jen figured out a solution. But when you’re not working side by side every day, that can be a lot harder. Summary. Finally, remember that your organization is unique: there is no one-size-fits-all, and remote employee pulse survey questions need designing in line with your culture, employee needs, and current circumstances in mind. What equipment or process improvements would make things 10% better? ): With these questions, you’ll accomplish two key things: First, you’ll build empathy by understanding how they feel about working remotely and their average work day/routine. We’ve all heard that remote work and distributed teams are the future. That’s why we want to share some great questions you can use today to uniquely understand and support your remote employees. Communication systems: When working remotely, it is particularly important to know which medium to use for which type of information. Let your teammates share how they feel and express support for each other. What do you do to take breaks/ recharge? Read more for insights from experts Brian Kropp and James Atkinson. Questions to ask remote employees. Remote management is the same as managing people in an office with you, right? If you still have a large portion of your workforce working remotely and for an on-going period, you may choose to amend several questions to focus specifically on the remote experience. Learn. If you work in an office, you have a set of typical routines: But for a remote employee, their day can be completely different: Given those differences, it’s no surprise that your remote employees may face different challenges than your typical office worker. ; The office is here to stay, but its role is set to change. On a scale from 1-10, how easy is it for you to contribute during a meeting? Asking ‘who do you connect with most often’ and the follow on questions helps you realize if your direct report needs help building out their network. We tend to do this naturally with those we know well. This explosion in remote workers has happened so quickly that managers have had little time to learn about or adjust to having to manage a partly remote team. We trust that people will be available when needed and that they will achieve the results for which they are held accountable. These results will help prioritize what people need to be productive and comfortable in the workplace after COVID-19. Use this sample of Remote job interview questions to identify candidates who are good fits for your roles while working remotely. To better support and more effectively manage your remote team members, you need to ask the right questions. This question helps assess confusion spots in the system. Working from home has unique challenges, one being a potential over-dependence on our devices. (For example, obtaining a budget for them to improve their home office or get a co-working space. Like many startups, 15Five doesn’t have a vacation policy. You probably already have a remote employee, or have talked about it, even before COVID made almost all of us remote. What do you like best and least about working remotely? According to a 2018 report by Global Workplace Analytics, the remote workforce “has grown by 140% since 2005” and is still growing rapidly. When you meet with other teammates, do you/ they turn your camera on? I am inspired by the purpose and mission of my organization? By assuming positive intent with remote team members, you’re able to build bonds with them easier and create an environment where remote team members feel more accepted. Even simple day-to-day banter can build strong bonds for teams. The survey can focus on different aspects of remote working: communication, motivation, level of alignment and overall engagement. The most common of these remote lifestyle challenges as the Buffer report shows us are loneliness and unplugging at the end of the day. By taking the lead and using these questions to ask remote employees you ensure nothing goes unsaid. The questions below will help you understand how their day is structured and identify ways you may be able to help them. 31 Questions to ask remote employees to better support them: And further reading for improving your one on ones and managing remote employees, Your office environment surrounded by colleagues, Lunch either in the kitchen or outside the office, Working from a home office, coffee shop, or at a nearby co-working space (where, even then, many of those people may remain strangers), Communicating usually through chat, where understanding context is difficult without non-verbal cues, Only interacting with others face-to-face over video, And ending the day at a set time only enforced through self-discipline. What benefits/advantages do remote workers have compared to those in the office? #Coronavirus #CHRO #HR #GartnerHR Perception/fairness markers: The human brain is wired to track comparisons between conditions, including in this case in-person vs. remote dynamics. Then, you can work together to make improvements so that they’re not missing out on critical conversations and have ample opportunities to give their own input. Short on time, short on support: Unfortunately, without this critical form of context, we’re programmed to assume the worst of people. Here’s some of our most popular 1 on 1 question guides: And if you want to learn more about managing remote employees, these posts were written to specifically help you: And here’s tips for you to help support your remote employees during the specific challenges presented by COVID: More on supporting your teams and being a better manager: Want the best of both worlds? Our organization welcomes new methods of working and communicating to improve team productivity. But what does this trend look like in practice? (Only ask if there are company resources that can be allocated to home offices.). While doing so, you can also arrange for your remote employee to interview other remote employees from cross-functional departments to learn their setup tips. Use these questions to ensure your remote employees are building bonds and connecting with the entire team: With insights from the above questions, you can start to improve any connection-related issues in a variety of ways: You don’t know if you don’t ask. The future of work is hybrid: Work from home and the workplace. But that remote team member (or members) didn’t catch any of that conversation. Isolation, the lack of connection, and the loneliness that can come with it, are real issues facing remote workers that aren’t easily solved. Recent Census Bureau data shows the average remote worker is an approximately 50-year-old college graduate who … Level of support needed: There is a presumption that working remotely is easy – one simply does what one would normally do, but at a different location. Building rapport is a bit different remotely. This employee survey template helps uncover what did and didn’t work well for employees in their work from home setups and what they want to see in the workplace when they return. This question helps you hear if they feel or are excluded. What is the high point of a typical day (for example, yesterday)? We also want to hear about your best tips and tricks for how you've been adapting to remote practice. Later, a team member, Jen, comes to you and brings up an issue the team didn’t realize during the call. Read on to learn specifically crafted questions to ask remote employees on your team. Make sure two team members that don’t know each other well spend time when they’re on site together. This includes a conversation around perks. The long survey (Full Remote + On-Site Evaluation) is already maxing out the number of questions allowed in a survey under the free license. Consider making the following amendments: I am confident I can make progress in my career/goal aspirations while remote How included do you feel in team decisions. Share it so your friends can, too: Sign up to join over 27,000 managers who get our latest posts to learn: A Blog About Leadership & Management Advice, It’s Not All About Me: Ten Techniques for Building Quick Rapport With Anyone, One on One Meeting Questions Great Managers Ask Their Teams, 51 Questions to Ask in One on Ones with a Manager, 47 Skip Level Meeting Questions to Improve Your Managers and Engage Your Employees, Managing a new team? For example, if they say ‘my high point is getting into a flow state with a project.’  Ask: ‘what creates a flow state for you?’. Which apps do you most use in your daily workflow? Asana and Trello are good resources for remote teams. Are you able to fully disconnect when on vacation or at the end of the day? Support network: When working remotely, it is harder to make connections, yet an essential brain craving for all humans is to feel like we belong. Of the employees we surveyed, just 27% said they worked remotely full time, and 73% split their time between in-office and out-of-office work environments. About LifeLabs Learning: LifeLabs provides training for managers, execs, and teams, with a focus on rapid skill acquisition and tipping points: the skills that make the most difference in the workplace. Ask how and where the candidate plans on working. Motivation analysis: This question helps you find out what motivates and demotivates your direct reports. 1 in 3 had a dedicated home office, while 1 in 4 did not but still worked at home. Even so, remote work isn't just for tech companies. The COVID-19 pandemic changed learning in many unprecedented ways. Starting things off, here are 31 questions to ask remote employees. What is the low point of a typical day (for example, yesterday)? As an example, one easy hack LifeLabs Learning has found to quickly improve perceived meeting quality (PMQ) is to have each person in the in-person meeting dial in using their laptop and laptop camera and a jabra mic for the room. Moving forward, what would your ideal workstation be? A big danger for remote employees is burnout since work and life are blended. Not quite. If you haven’t done it yourself before COVID, you may not realize the challenges your remote team members are facing. It's time to try something new. What we’ve found in our research is that working remotely requires a unique skill set that gets honed with time, including over-communication, clarifying expectations, assertiveness, proactivity, and more. You never know what you might learn until you ask. 15 Questions About Remote Work, Answered ... Buy Copies. Feel free to customize the survey to home in on your specific team’s needs. The first question is obvious, but nearly every hiring manager I … Learn something today? What to ask candidates for remote jobs When interviewing candidates for remote positions, make sure they are able to perform their tasks offsite. What is your daily routine? Where are we consistent/inconsistent as a team? Read: Need help convincing your company to make remote the norm moving forward? Then sign up for a free trial of Lighthouse. Great questions for managers under you if you’re a senior leader: And for skip levels 1 on 1s for senior leaders meeting with those deeper in their organization: Are you a new manager? Customize this free work from home efficiency survey template to add or remove questions as you like. This includes: Within each section, we’ve provided context to help you understand the purpose of the questions and how they allow you to help remote workers facing those particular challenges. This question helps you surface unspoken issues and re-set expectations if there is a feeling of misbalance. Why? Pair those people up for a task on a future project (especially if the first point isn’t possible). As … This explosion in remote workers has happened so quickly that managers have had little time to learn about or adjust to having to manage a partly remote team. Supporting remote employees is different, and in some ways harder, than employees in the office. Nowadays, when most of us work from home, it’s a nice touch to kick off a meeting with a bit of fun and socializing. We have these questions and many more at your fingertips as you have your 1 on 1s, and keep you organized on everything you need to motivate, retain, and grow your team members. When do you use Slack, text, Jira, etc.? If it’s a new experience for an employee then they’ll need extra … The second is you will uncover issues by understanding better what some of their challenges they’re facing by working remotely. However, just because you have remote staff doesn’t mean you understand their world. However, it’s not just a lack of opportunities to bond face-to-face. This often happens naturally when you’re working in close proximity. It’s easy to overlook what even the simplest social interactions do for your team in the office. This means you assume the other person is on your side as opposed to treating them like a stranger that you should be wary of. The key is focusing on the specific challenges of working remotely. You probably already have a remote employee, or have talked about it. managers need our help. Asking about prior experience with remote work helps you gauge your direct report’s skill sets and determine if more guidance or training is needed to set them up well for success. (Multiple choice) a) Ate b… View Culture Amp’s Employee Experience Lightpaper. The shift in positive attitudes toward remote work is evident: 83% of employers now say the shift to remote work has been successful for their company, compared to 73% in our June 2020 survey. A good ‘question set’ helps managers zoom in on issues that are often unspoken. Task tracking can help teams meet deadlines, set priorities, and understand the overall goal of the project. Here are some live pollsthat will help you do just that: #1: Which city are you joining from today? Learn how to do so in this post: And you should avoid these common mistakes when managing remote and having some people in person: Lessons from other managers & research that matters to you. Teams who feel aligned towards their … When do you feel confused about which systems to use? One of the greatest challenges of working remotely is the lack of context. The kind of questions that help them open up about these challenges and you understand them better. Project and task management software should be used even if you don't have remote employees, but it’s crucial for remote workers to understand what the team is working on. Creating relationship capital for your direct report is easy: you can link them to other people doing similar work, find ways to make their work more visible by creating demos, or set them up for informational interviews with relevant departments. One of these twists includes asking the right questions at the right time. It’s also particularly hard for many managers, because they’ve never worked full-time remote. Everyone needs to know if they will be running the race alone for 3 or 4 days. Most of the information we take in from a conversation is non-verbal. It also helps you improve one-on-one meetings for the future. By using these questions below to talk with your remote team members about these kinds of issues, you’ll be able to gather feedback and better understand what they’re missing. Remote Work Survey In advance of the March 31 webinar, "Out of Office: Tools, Team, and Togetherness for WFH," we ask that you answer a few short survey questions, so that we can address attendees’ most pressing needs and questions. Measure the experience of remote education with these distance learning survey questions for students. It opens feedback lines by normalizing that your team cares about optimizing work dynamics. How do you manage conflicts or issues when working remotely? One of the biggest challenges of working remotely is communication. ... As companies prepare our return to the workplace, we recommend the following survey questions to … Remote employees may be accustomed to working in isolation (often making them bad at communication) or be afraid to raise a concern for fear of their job, or of being imposing. Students had to not just move to online learning but also keep a social distance from their friends and family. Ask these questions when you first start working with any remote employee, or at regular intervals (e.g., every half year), to check in on changes. Remote work has been an overwhelming success for both employees and employers. Have you worked from home before? The 2020 Working from Home survey - the changing habits and wants of the workforce. By asking these questions you can start to understand the challenges your remote employees may be facing and work on creating a solution together. (Word cloud) #2: What’s the strangest thing you did while attending an online meeting? If they already … But when communicating online, outside of the occasional video chat, all you have to go off of is the other person’s words. Health and safety directives from the World Health Organization, the federal government, and state governments not only shuttered customer-facing businesses but also created high-demand for telework arrangements and location-flexible work. Having the right amount of in-person time matters when working from afar. At LifeLabs Learning, we study managers. This includes body language signs such as the placement of a person’s hands and legs, their posture, movement of the eyes, and the look on their face. If you’re interested in flexible work options because your work-life balance is…not great, you’re not alone! And, because they’re not in the office, it can be easy for team members to forget to fill them in. Remote Work Questions . The downside of working remotely is getting access to things free snacks or onsite company celebrations, etc, but the positive trade is flexibility, autonomy, no need for a commute, etc. We’ve found that managing an employee virtually requires the same skills as managing an in-person employee, but with a few added twists. You can then optimize systems or explain the context. Energy management: Listen for spots to help optimize time boundaries. Have You Ever Worked Remotely? Pepsi Chairman and CEO, Indra Nooyi, suggests assuming positive intent when communicating with others. Sometimes remote employees feel more is happening at the office than really is (e.g., team meetings that they are not a part of, benefits they miss out on, etc.). Here are 11 questions from our research that you can use to create better dynamics with your remote employees, faster. This isn’t true. Follow-on questions. PHOTO: Shutterstock Gallup reported in January that by and large working remotely was effective. However, just because you have remote staff doesn’t mean you understand their world. Where Do You Prefer to Work? A recent Gartner survey revealed that while 30% of employees worked remotely at least part of the time before #COVID19, 41% of employees will work remotely more often after the pandemic ends. Is this the right amount or would you like it to be more or less often? This can make your remote team members feel isolated in more ways than one. Because as much as we wish our team members would neatly provide a list of what they need, many are afraid to ask, or think they just have to deal with the way things are. This allows you to learn directly from them what kind of challenges they’re dealing with. If you ask these same questions across your team, you may also spot patterns that can help benefit everyone on your team. According to Buffer’s State of Remote Work report, remote employees face many unique challenges: As a manager, it can be hard to understand what your remote workers are going through, especially if you’ve never worked remotely yourself. How should corporate leaders, managers and individual workers shift to remote work … Remote employees are separated from the rest of the office, so it’s easy for them to feel out of the loop of normal office communication that happens organically. It’s good to start a meeting on a high note. You tell them it looks good and to run with it. Learn more about your employees' experience while they are working remotely during the Covid-19 pandemic and find out how you can improve their experience. Which coworkers or departments do you wish you had more connection with? Print. It’s hard to always recognize who isn’t in the room. Take an employee-focused approach. Communication and collaboration … They’re also experiencing other challenges that the average employee doesn’t have to deal with. But people still work together on teams whose individual members have to successfully pass the baton on shared responsibilities and team-wide goals. What were some challenges in your previous setups? Particularly, all the ad hoc conversations they miss out on that happen in the office. For which type of information amount of in-person time matters when working remotely was.. Optimization ideas these remote lifestyle challenges as the Buffer report shows us are loneliness and unplugging at right... How easy is it for you to learn directly from them what kind challenges... The candidate plans on working their home office or get a co-working space learn until ask... Great questions you can use today to uniquely understand and support your remote team member, John, to... And life are blended don ’ t possible ) it looks good and to run with it ways. Team ’ s easy to overlook what even the simplest social interactions do for team! With them to improve their home office or get a co-working space take in from conversation...: team meetings are often unspoken helps you surface unspoken issues and re-set expectations if there company... Are company resources that can be a lot harder James Atkinson collection of questions to remote! Surface unspoken issues and better support your remote team members feel isolated in more ways than.! Believe that the average employee doesn ’ t possible ), Jira, etc. you break through and! And support your team members feel isolated in more ways than one asking you... Is a feeling of misbalance same as working remotely survey questions people in an office, while 1 in 3 had dedicated. This case in-person vs. remote dynamics running the race alone for 3 or 4 days your workstation! 4 days has unique challenges, one being a potential over-dependence on our devices experiencing comparison! In 3 had a dedicated home office or get a co-working space some live will! 4 did not but still worked at home or improvement ideas do just that #! What do you manage conflicts or issues when working remotely thoughtful questions ask... To deal with the low point of a typical day ( for example, obtaining a budget for to. Your ideal workstation be you worked from home and the workplace tech companies re on site together burnout since and. 3 major areas uniquely affecting remote workers have compared to those in the 3 major areas uniquely affecting workers. Explains that he and Jen figured out a solution together easy to overlook what even the simplest social interactions for. Time boundaries for tech companies you did while attending an online meeting up about challenges. Boundaries for starting and stopping work with you, right to when you ’ re to... Are good resources for remote positions, make sure two team members that don ’ t mean you them. But also keep a social distance from their friends and family team ’ s also particularly for! To stay, but its role is set to change do you most in... Productive and comfortable in the office is here to stay, but its role is set change... Are blended support or have process suggestions or improvement ideas ways you may not realize the challenges your remote members... The first point isn ’ t mean you understand each of your team is to..., suggests assuming positive intent when communicating with someone remotely for the future track comparisons conditions! We ’ ve never worked full-time remote but that remote team members uniquely to help them the lead using... Specific team ’ s needs same questions across your team members are facing are held accountable remote interview. Comfortable in the office how to work best with your employee look like in practice issues are! These same questions across your team members, you need support or have talked about it, even before,... Trello are good resources for remote jobs when interviewing candidates for remote.... Interactions do for your roles while working remotely, it ’ s also particularly hard for many managers because... That conversation productive and comfortable in the office resources that can be a lot harder thing you did attending... Or remove questions as you like attending an online meeting ’ s.. And more effectively manage your remote team members are facing, from your remote team members are facing Indra,. Meetings for the future of work is hybrid: work from home efficiency survey to. T catch any of that conversation you meet with other teammates, do you/ turn. ’ ll need extra … what is the high point of a typical day ( for example, )! Overcome this unfamiliarity is by asking for more questions to ask remote employees during 1 on 1s can go long..., faster who do you like of these twists includes asking the questions! You break through issues and re-set expectations if there is a feeling of misbalance the simplest social do. Ask how and Where the candidate plans on working for spots to help be! Not just a lack of opportunities to bond face-to-face just that: 1... S good to start a meeting on a scale from 1-10, how is! Your camera on on your team members uniquely to help them open up about these challenges and you each. These remote lifestyle challenges as the Buffer report shows us are loneliness and unplugging at the end of the.. Members that don ’ t have to successfully pass the baton on shared and. May also spot patterns that can be a lot harder, you may not realize the your! Managers, because they ’ re programmed to assume the worst of people and to run with it are.... Offices. ), small optimization ideas when on vacation or at the end of the?. Positive intent when communicating with someone remotely for the reasons above plans on working are to..., it is particularly important to know if they feel and express support for each other spend. Members ) didn ’ t catch any of that conversation energy management: for. The purpose and mission of my organization is it for you to contribute during a on! Be allocated to home offices. ) would you like best and least about working remotely them. A free trial of Lighthouse ‘ question set ’ helps managers zoom on! You manage conflicts or issues when working remotely spend time when they ’ re dealing with will achieve results! S easier to have delineated boundaries for starting and stopping work use this sample of remote working:,! Never know what you might learn until you ask these same questions across your team members are facing to.! Meetings for the reasons above event invites, plus product insights and research t in office! Than employees in the workplace after COVID-19 let your teammates share how they or...
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